How much is shipping?

Shipping within Australia rates: $10 Standard Shipping, $15 Express Shipping. Spend over $100 to receive free standard shipping with code FREESHIP and over $180 to receive free express shipping with code FREEEXPSHIP. Please note that the free shipping offers do not apply to international orders.

What are your processing times?

Orders are packed and shipped out anywhere between 3 and 8 business days from when the order is placed, due to the owner of this business having a physical disability. If you want something to arrive by a certain date, I recommend ordering up to two/three weeks before the day, just to be safe!

Do you ship internationally?

Currently shipping outside of Australia to Canada, France, Netherlands, New Zealand, Norway, the United Kingdom and the United States. Different shipping rates apply. Feel free to contact me with where you are from and I will see if I can add your country to the list.

Refunds & returns

At this current time, we do not offer refunds or returns for change of mind. If an item arrives broken or damaged, please shoot through an email or Insta DM and you will be compensated for the issue. Please note, you will need to provide evidence of the damage with a picture.

Freebies?? Tell me more!

Each and every order comes with a free scoop of witch’s confetti (inspired by Kennas Crystals’ wonderful crystal confetti idea!). If you spend $50 or over (before shipping), you also receive an extra freebie!

Can I consume the herbs/florals?

We do not keep the herbs or florals stored in a food safe manner, as we intend for them to go into spell work that does not involve eating! For this reason, Pixie Witch does not recommend that our herbs and florals are used for consumption.